How can we help?

Creating an event takes less than a minute. Sign up, click "New Event," enter your event name and date, and we'll instantly generate your custom QR codes and hosting dashboard.

Yes. Every event starts on Free with up to 10 photo uploads per guest, so guests can already capture and share. Activate anytime for unlimited uploads—everything else is the same.

Yes. Update your event date and time in the host dashboard so your upload window and gallery timing stay aligned with your celebration.

Share the event password you set in the dashboard (or disable the password if you want an open gallery). Add the password to table cards or a group message so guests are not stuck at the gate.

No, Snap Pix is entirely digital. We leverage the high-quality cameras already in your guests' pockets, saving you the cost and hassle of developing film while providing the same vintage feel digitally.

There is no limit on the number of guests who can contribute photos to your event. You can invite as many guests as you want.

Once they scan the QR code (or open your private link), they use a fast web guest portal. They can snap photos or videos live in the browser—or add pictures and clips they already have on their phone from the camera roll.

Photo challenges are optional prompts you set as the host—for example, “Snap a photo with the dance floor” or “Best group selfie.” When a guest accepts a challenge in the capture experience, their photo is tagged automatically and appears in a dedicated challenge album in your dashboard.

Guests can add new photos and videos—including camera roll uploads—for 3 months from the date and time your event starts. After that upload window closes, everything already in your gallery stays available for the rest of your hosting period.

Snap Pix features seamless offline uploads. Guests can continue taking photos even without cellular service or WiFi. The photos are stored locally on their device and will automatically upload the next time they open the link with a connection.

As the host, you control this! You can choose to make the gallery private (only you see the photos) or public (guests can see a live feed of everyone's snaps).

On paid events, guests can choose caricature or watercolour in the in-browser camera. SnapPix turns their photo into a drawing that lands in your gallery. Each paid event includes up to 50 drawings for the whole celebration.

Photos are compressed on the device for speed and typically upload in seconds, ensuring a smooth experience without draining your guests' data plans.

Yes. All galleries are entirely private by default. There is PIN protection to your guest link so only people physically at your event can access the camera.

We securely host your high-resolution gallery for 12 months from the date of your event. Guests can still contribute new uploads—including from their camera roll—for 3 months from when the event begins. We'll notify you well in advance before the gallery expires so you can download everything.

You do. Snap Pix claims no ownership over your memories. We simply provide the infrastructure to collect and store them.

Absolutely. As the host, you have full moderation control. You can delete any photo from the gallery instantly via your host dashboard.

Email hello@snap-pix.co.uk, use live chat on the site, or call the number in our footer. We are based in Manchester and typically reply within one business day.

Yes. Free includes the guest portal, QR codes, RSVPs, photo challenges, and more, with up to 10 photo uploads per guest. Full Event Access adds unlimited uploads plus up to 50 instant illustrations for a one-time £14.99 per event.

Yes! Every plan includes unlimited high-resolution downloads. Download individual images or use 1-click bulk download to save the entire gallery as a ZIP archive. You can also export your digital guest book as a PDF.

Never. Start free, or pay a transparent one-time fee per event for unlimited uploads and up to 50 instant illustrations. There are no surprise charges for bandwidth, storage, or extra downloads—and no subscriptions.

We offer a 100% money-back guarantee if you cancel your event or are unsatisfied with the service before your event date begins.