Privacy Policy

This Privacy Policy explains how SnapPix (“we”, “us”, “our”) collects, uses, and shares information when you visit or use the SnapPix website and related services (the “Service”).

Who we are

SnapPix is a trading name of DELM DIGITAL LIMITED (company number 14873125), based in Manchester, United Kingdom.

The data controller for the SnapPix website and app is DELM DIGITAL LIMITED (Companies House number 14873125). SnapPix is built and maintained by Delm Digital.

If you have any questions about this Privacy Policy or your personal data, contact us at hello@snap-pix.co.uk.

Information we collect

Information you provide

• Contact details (such as your name and email address) when you contact us or create an account in our app.
• Payment information when you purchase a plan. Payments are processed by third-party payment providers; we do not store full card details on our systems.
• Content you upload (such as photos and associated metadata) when using event and gallery features.

Information collected automatically

• Usage data such as pages viewed, clicks, referring pages, approximate location (city/region), and general device information.
• Log and diagnostic data such as IP address, timestamps, and error logs.
• Cookies and similar technologies as described below.

How we use your information

• Provide the Service, including account functionality, event/gallery features, and customer support.
• Improve and secure the Service, such as troubleshooting, monitoring performance, and preventing fraud/abuse.
• Communicate with you about your requests, service messages, and updates.
• Analytics and marketing (only where permitted by your cookie preferences).

Cookies and consent

We use cookies and similar technologies to make the website work and, if you choose, to help us understand usage and improve marketing.

• Essential cookies: required for core functionality and security.
• Analytics cookies: help us understand how visitors use the site (e.g. via Google Analytics).
• Marketing cookies: help measure and improve marketing effectiveness.

You can change your cookie preferences at any time using the cookie controls on this site.

Sharing of information

We may share information with:

• Service providers that help us operate the Service (for example, hosting, storage, analytics, email delivery, and payment processing).
• Legal and safety recipients if required to comply with law or to protect rights, safety, and the integrity of the Service.

We do not sell your personal information.

International transfers

Our service providers may process data in countries outside the UK. Where applicable, we use appropriate safeguards for international data transfers.

Data retention

We keep personal data only as long as necessary for the purposes described in this policy, including providing the Service, meeting legal obligations, and resolving disputes.

Your rights

Depending on your location (including the UK/EU), you may have rights to access, correct, delete, or object to certain processing of your personal data, and to withdraw consent where processing is based on consent.

To exercise your rights, contact hello@snap-pix.co.uk.

Security

We take reasonable technical and organisational measures to protect personal data. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Children’s privacy

The Service is not directed to children and we do not knowingly collect personal data from children without appropriate consent.

Changes to this policy

We may update this Privacy Policy from time to time. We will post the updated version on this page and update the “Last updated” date above.